My net connection went out again, and I had a sneaking suspicion, so I went out on my deck, and there were two Comcast guys messing with the box.

And just like the last two times, they were from the "Home" side of the company, and their records didn't show me having any service, so they disconnected my cable. I told them I had a commercial account but not a home account. They called in, and the #$@$%@$ IDIOTS couldn't find my account.

They had called in to the home company, who couldn't locate my account on the business side. Eventually, after I started getting irate, the guy called the business company directly, who confirmed that I was a customer.

So my connection was out for maybe 20 minutes, and that's why the top rotation picture didn't load.

I have in mind a way to change the site format so that there will be a placeholder there in case access to my server is out. On the other hand, I'm terrified of messing with it, for fear of totally fouling up everything. (bloody CSS...)

Anyway, right now I'm sitting here seething. This stupid business/home bifurcation at Comcast is a pain in the butt, and this is the third time that techs from the Home side have disconnected me because they didn't realize I had a commercial account.

Maybe I'll give Verizon a call and see just how much it would cost me to activate that fiber they dropped in here last year, and see if they'll allow me to run a server. Or at least I could snoop around on their web site for it.

Posted by: Steven Den Beste in Site Stuff at 11:16 AM | Comments (5) | Add Comment
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