June 12, 2007

Alright, what's the deal?

Pixy, below the fold:

Seems like they got it together.

Posted by: Steven Den Beste in Site Stuff at 10:01 PM | Comments (15) | Add Comment
Post contains 14 words, total size 1 kb.

1 I suspect the reason they switched us back was that they needed to flame-test in order to trace the problem.

Posted by: Steven Den Beste at June 12, 2007 10:04 PM (+rSRq)

2 Huh.

That might explain why I'm not seeing any problems now.

They did switch the Global Exchange link back on earlier today, and it was working at that time, but Globlx might have screwed the pooch again.

The routing change has added 25ms to my ping time, but since it's was 200ms already, that's not very noticeable.

Softlayer are busy provisioning a new 10Gb link, which might help sort this stuff out.  Or not, since I believe that is with Globlx too.

Posted by: Pixy Misa at June 12, 2007 10:17 PM (PiXy!)

3 After half an hour it's still clean. I'm not going to keep posting these updates; I'll let you know if it goes bad again.

Posted by: Steven Den Beste at June 12, 2007 10:20 PM (+rSRq)

4 Thanks.

Posted by: Pixy Misa at June 12, 2007 10:46 PM (PiXy!)

5 I'm back to 30% lost packets this evening. I don't think there's any point in complaining about it; it's evident that they know what the problem is, and they're working on it. It's also evident that they have a bypass but not a solution, so they're occasionally switching the bypass off again so they can work on the problem further. I'm just going to have to put up with it until they figure out how to fix it for real.

Posted by: Steven Den Beste at June 13, 2007 08:46 PM (+rSRq)

6 Well, it's clean again, but they don't appear to have thrown a switch this time. The fail rate just got lower and lower and now it isn't losing anything. That could be simply because of reduced late-night traffic, of course. I'll leave pingplotter running overnight again, and we'll see what it looks like in the morning when traffic picks up.

Posted by: Steven Den Beste at June 13, 2007 11:54 PM (+rSRq)

7 No updates on Softlayer's forums, but Global Exchange and Comcast aren't necessarily notifying them every time they change a router setting.

Posted by: Pixy Misa at June 14, 2007 12:31 AM (PiXy!)

8 Steven, I don't know if this is related or not (I doubt it), but sometimes I get your full page load with all the backgrounds, and other times I get it without any formatting beyond the header and some basic text format.  If it were WP, I'd say the main.php wasn't loading one of the templates. Not sure about Minx.

Posted by: ubu roi at June 14, 2007 05:16 AM (dhRpo)

9 That's what happens if the main page loads successfully but the CSS file load is missed. It means you've been having communications problems with the server, too.

Posted by: Steven Den Beste at June 14, 2007 06:57 AM (+rSRq)

10 ubu, how often does it happen?

Posted by: Pixy Misa at June 14, 2007 06:59 AM (PiXy!)

11

Right now, it's happening every single time. The page loads quickly enough, but I just get the picture, the MEE (heart) NU graphic, four links at the top, and then the rest of the page shows up as otherwise unformatted hypertext: all the links are there, text is bolded, etc. but there is no background, no other graphics (except the comment box), no post formatting.  If it is the CSS file, then I'm probably seeing the browser defaults for each of these.

Other times, I'd get this on the first pass, but a reload would get the correct screen, sometimes with a brief hiccup during loading.  It's been going on since before Steven started complaining, but now it's constant.

Posted by: ubu roi at June 14, 2007 10:08 AM (dhRpo)

12 Correction to the "no other graphics:"  I am seeing the ping plot.

Posted by: ubu roi at June 14, 2007 10:08 AM (dhRpo)

13 Urm.  That's pretty weird.

Try loading the stylesheet itself: http://chizumatic.mee.nu/files/mee.css

See if you get an error or a timeout or something else.

Posted by: Pixy Misa at June 14, 2007 10:19 AM (PiXy!)

14

Ubu, try clearing your browser cache. I would suspect you have a corrupt CSS file but your browser thinks it's up-to-date.

(By the way, as far as I know this site doesn't have any background.)

Posted by: Steven Den Beste at June 14, 2007 01:06 PM (+rSRq)

15

Well, I'm going to go for the bad cache theory.  It's been too busy for me to take a break and stop back by until now -- and everything's back to normal. (No, you don't have a background graphic, but your posts are on a white background and the rest of the screen is gray.)

Posted by: ubu roi at June 14, 2007 02:09 PM (dhRpo)

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