June 07, 2016

Dammit, Fedex!

So I ordered a couple more of those 512G flash drives, and they were supposed to be delivered today. The Fedex tracking site says my package was left at my door at 12:20, but it's not there, 2 hour later.

Probably the driver left it at the wrong building, and if so and if I'm lucky and my neighbor is honest, then when they come home they'll find it and bring it to me. I'd go out and search the complex for it except that I can't walk anymore. I'm tempted to start complaining but I really should wait until tomorrow.

Screw it; I'm going to take a nap.

UPDATE: It's after 8, and I can't figure out how to reach a real person at Fedex in a timely manner, so I got into the NewEgg customer service page. After following lots of links and then filling out a form, I was able to get into a chat session with a customer service rep named "Duncan D." (ostensibly; wouldn't surprise me if that isn't really his name) and he did good.

He's going to do the "package tracing" thing with Fedex and if they can't satisfy him, he'll issue me a refund. Considering it was about $500, that's a good thing. (If it had been $30, I would have just let it go.)

Posted by: Steven Den Beste in Daily Life at 01:13 PM | No Comments | Add Comment
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